Privacy Policy

This Privacy Policy governs the manner in which The General Company Pte Ltd (“The General Co”) collects, uses, maintains and discloses information collected from users (each, a "user" or you) of www.thegeneralco.sg ("website"). This privacy policy applies to the website and all products and services offered by The General Co.

Personal information and data

The General Co may collect personal information and data from you in a variety of ways, including, but not limited to, when you visit our site, register on the site and place an order and in connection with other activities, services, and features we make available on the site. You may be asked for at times for your name, email address, mailing address & contact number. 

The General Co will collect personal information and data from you only if you voluntarily submit such information to us. Users can always refuse to supply the information, except that it may prevent them from engaging in certain website related activities.

Non-personal information and data

The General Co may collect non-personal information and data about users whenever they visit the website. Non-personal information and data may include, but not limited to the browser name, the type of computer and technical information about users’ means of connection to the website, such as the operating system and the Internet service providers used and/or other similar information.

Web browser cookies

The website may use "cookies" to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the website may not function properly.

How we use collected data

We collect and your personal information to use them for improving our customer service protocols, to personalise a better user experience and to further improve our website. At times, we will also aggregate the information and use the results to develop better content, promotions and site features.

The email address users provide for order processing and sign up for events and workshops, will only be used to send them information and updates pertaining to their order or activities they might be interested in. It may also be used to respond to their inquiries, and/or other requests or questions.
If user decides to opt-in to our mailing list, they will receive emails that may include our latests updates, news and event happenings, related product or service information, etc. If at any time the user would like to unsubscribe from the mailing list, the user can do so via the detailed unsubscribe instructions at the bottom of each email.

How we protect your data

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.

Changes to this privacy policy

The General Co has the rights to update this privacy policy at any time. When we do, we encourage you to frequently check this page for any changes to stay informed on how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and be aware of the changes.

This Policy is governed by and shall be construed in accordance with Singapore law including without limitation the provisions of the Evidence Act (Chapter. 97), the Electronic Transactions Act (Chapter. 88) and Personal Data Protection Act 2012, without giving effect to any principles of conflicts of law. By accessing this Site and providing information requested, you submit to the non-exclusive jurisdiction of the Singapore courts.

Contact us

If you have any questions on the Privacy Policy, please contact us here